Frequently Asked Questions
Find answers to common questions about our flight modification services. If you cannot find what you need, our team is available 24/7.
Flight Changes
Can I change my flight date after booking?
Yes, flight date changes are possible for most Delta and United Airlines tickets. The ability to change depends on your fare type and ticket conditions. Our team can review your reservation and explain your options.
How much does it cost to change a flight?
Change fees vary based on your fare class, ticket type, and the airline's current policies. Some tickets may have no change fee while others may incur charges. Fare differences may also apply.
Can I change the destination of my flight?
Destination changes are possible on many tickets, though fare differences and applicable fees will apply. We can check your specific reservation for available options.
How long does a flight change take to process?
Most flight changes are processed within 30-60 minutes. Complex itineraries may require additional time depending on airline response.
Cancellations
Can I cancel my Delta or United flight?
Yes, cancellations are possible. The refund or credit you receive depends on your fare type, ticket conditions, and the airline's cancellation policy.
Will I get a refund if I cancel?
Refund eligibility depends on your ticket type. Fully refundable tickets qualify for a refund. Non-refundable tickets may receive travel credit or vouchers.
How long do refunds take to process?
Refund processing times vary by airline, typically ranging from 7 to 30 business days after approval.
What happens to my baggage if I cancel?
Any prepaid baggage fees may be eligible for a refund according to the airline's policies. We can assist with baggage fee refund requests.
Rebooking
Can you rebook me on a different flight?
Yes, we can search for alternative flights and rebook you on the best available option that meets your schedule and preferences.
Will I have to pay more for a new flight?
Fare differences may apply when rebooking. We will inform you of any additional costs before processing the rebooking.
Can I rebook for a different passenger?
We can assist with rebooking for individual passengers within a group reservation. Name changes are subject to airline policies.
Refunds & Credits
How do I know if my ticket is refundable?
We can check your ticket's fare rules to determine refund eligibility. Generally, higher fare classes offer more flexibility.
Can I convert a travel credit to a refund?
Travel credits are typically non-convertible to cash refunds unless specified in the fare rules. We can review your specific situation.
How will I receive my refund?
Refunds are processed back to the original form of payment used for the booking. Processing times vary by airline.
Booking Details
What information do I need to provide?
You will need your airline confirmation number, the passenger names as they appear on the reservation, and your travel dates.
Can you help with name corrections?
Yes, we can assist with name corrections where permitted by airline policy. Documentation may be required for significant changes.
Do I need to provide my booking confirmation?
Yes, your booking confirmation number is essential for us to access and modify your reservation with the airline.
Support & Availability
What are your hours of operation?
Our support team is available 24 hours a day, 7 days a week, including holidays.
How can I contact you?
You can reach us by phone at the number above. Phone support provides the fastest response for urgent modification requests.
Is there a limit to how many changes I can make?
Multiple changes may be possible depending on your ticket type. Each change is subject to airline policies and applicable fees.