Terms & Conditions

Flight Support Services provides independent booking assistance for Delta and United Airlines flight modifications, including changes, cancellations, and rebooking. We are not affiliated with any airline. Our service fee covers the assistance and processing time required to handle your request with the airline.

Our services include:

• Flight date and time modifications
• Route changes and destination updates
• Cancellation assistance and refund processing
• Rebooking to alternative flights
• Passenger name changes (where permitted by airline)

All modifications and cancellations are subject to the terms and policies of Delta Airlines and United Airlines. Additional fees may apply based on the fare class, ticket type, and timing of changes. We do not guarantee specific outcomes or fee waivers. Final approval depends on the airline's policies.

Our service fee covers the assistance and processing of your request. Airline fees, change fees, or fare differences may apply separately and are not included in our service fee. Payment is required before processing begins. All fees will be disclosed before any work is commenced.

Refund eligibility depends on the airline's fare rules and ticket type. Non-refundable tickets may only be eligible for airline travel credit. Processing times for refunds vary by airline and may take 7-30 business days. Our service fee is non-refundable once work has begun.

We act as an independent service provider assisting with airline booking modifications. We are not responsible for airline decisions, delays, or policy changes. Our liability is limited to the service fee paid for assistance. We do not guarantee flight availability or specific fare pricing.

Customers must provide accurate booking information, including confirmation numbers and passenger details. Changes cannot be processed until all required information is verified. Please double-check all details before submission. We are not responsible for errors provided by the customer.

By using our service, you consent to receive communications regarding your request via phone and email. We are available 24/7 for urgent assistance. Standard response time for non-urgent inquiries is within 24 hours.

Flight Support Services is an independent assistance service and is not affiliated with, endorsed by, or connected to Delta Airlines, United Airlines, or any other airline. All airline trademarks and brand names belong to their respective owners. We provide fair and transparent booking assistance services.

For questions about these terms, please contact us at our phone number or through our contact page. We aim to respond to all inquiries within 24 hours.